Questions? Call (901) 268-2098
Order Timing:
To ensure job site delivery by 11 AM, please place your order before 10 AM Central Time. Any order placed after 10 AM will be delivered the following business day.
Same-Day Pick Up Option:
If you require same-day order processing and you have missed the 10 AM cut off time, we can process your order for will-call pick up at our location. We will notify you as soon as the order is ready for pick up. Orders are typically ready within 15 minutes.
Minimum Orders:
For free, same day delivery, a minimum order of $99 is required. If the order is less than $99, we will still deliver the order for free, but it will be delayed.
Below you will see a list of our most common questions and answers.
No, we are a locally stocked warehouse and everything is delivery free on our local trucks.
Yes, if you have an emergency order and can not pick up in our “will call” and need delivery outside of our normal delivery Schedule, Call our office at 901-268-2098 to create special arrangements with our friendly staff.
No, unfortunately we do not accept Cash. Yes, we can accept a company check but you are required to set up an account with us. Reach out to 901-268-2098 or Admin@laddsafety.com for account set up. If you set up an account, you will receive bulk pricing discounts nationwide for any location.
Yes, we do have a full line card offering. Reach out to us for more information.
Yes, we do accept Sales tax exemption. Reach out to 901-268-2098 or Admin@laddsafety.com for account set up and instructions.
No, The “Ladd on the Go” service does not accept returns or exchanges. If do experience a unforseen problem with your order, We are happy to work with you on a possible solution. Reach out to us at 901-268-2098.